1. Who we are
Holiday Windows is operated by Finse Pty Ltd (ABN 25 696 367 969), trading as Holiday Windows. We are an Australian company based in New South Wales. You can contact us at [email protected].
2. What information we collect
We collect the following personal information:
- Email address, when you subscribe to our newsletter or register for deal alerts
- State or territory, to ensure deals are relevant to your school holiday dates
- Window preferences, which school holiday windows you have indicated interest in
- Usage data, pages visited, time on site, and interactions with the Leave Planner tool (collected anonymously via analytics)
We do not collect payment information, names, addresses, phone numbers, or any sensitive information as defined by the Privacy Act.
3. How we collect information
We collect information directly from you when you:
- Subscribe to the Holiday Windows newsletter
- Register for deal alerts on the website or planner
- Contact us by email
We also collect anonymous usage data automatically through standard web analytics tools (such as Google Analytics or similar). This data cannot identify you individually.
4. Why we collect and use your information
We use your personal information to:
- Send you our weekly deal email, tailored to your state's school holiday dates
- Send you deal alerts for specific holiday windows you have requested
- Improve the relevance and quality of the deals and information we provide
- Respond to any enquiries you send us
We will not use your information for any purpose other than those described above without your explicit consent.
5. Disclosure of your information
We use Beehiiv as our email platform. Your email address and state are stored on Beehiiv's servers, which are located in the United States. Beehiiv is compliant with applicable privacy regulations. You can review Beehiiv's privacy policy at beehiiv.com/privacy.
We do not sell, rent, or otherwise share your personal information with any third party for marketing purposes. We may disclose information if required by law or in response to a valid legal request.
6. Affiliate links and third-party sites
Our deal emails and website contain links to third-party booking websites. When you click through and make a booking, we may receive a commission. These third-party websites have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of third-party sites.
7. How we protect your information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your information is stored on secure third-party platforms (Beehiiv) with industry-standard security measures in place.
8. Your rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate information
- Delete your personal information by unsubscribing and requesting deletion
- Opt out of marketing communications at any time by clicking the unsubscribe link in any email
To exercise any of these rights, contact us at [email protected].
9. Cookies and analytics
Our website uses standard web analytics tools that may set cookies to collect anonymous usage data. This helps us understand how parents use Holiday Windows and improve the product. You can disable cookies in your browser settings; this will not affect your ability to subscribe or use the Leave Planner.
10. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last updated. Continued use of Holiday Windows after any changes constitutes acceptance of the updated policy.
11. Complaints
If you have a complaint about how we handle your personal information, please contact us at [email protected]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at